Return Policy
At Rayvvin, we strive to ensure your complete satisfaction with every purchase. However, if you are not entirely happy with your order, our Return Policy is here to help.
1. Eligibility for Returns:
- Items must be returned within 3 days of delivery.
- Products must be unused, in their original packaging, and in resalable condition.
2. Non-Returnable Items:
- Perishable goods (e.g., groceries).
- Personalized or custom-made items.
- Items marked as " final sale. "
3. Return Process:
- Contact our customer support team at admin@rayvvin.com to initiate a return.
- Provide your order number and reason for return.
- Once approved, you will receive instructions on how to return the item.
4. Refunds:
- Refunds will be processed within 7-10 business days after we receive and inspect the returned item.
- The refund will be issued to the original payment method.
5. Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us immediately. We will arrange a replacement or refund at no extra cost.
For any questions about our Return Policy, please reach out to us at admin@rayvvin.com.